Frequently Asked Questions

1. What is Beme.pk?

Beme.pk is a trusted online technology store offering innovative gadgets, audio devices, power solutions, and lifestyle tech products designed to enhance your everyday experience.

2. How can I place an order?

You can place an order directly on our website by browsing products, adding them to your cart, and proceeding to checkout.

3. What payment methods do you accept?

We currently accept:

• Cash on Delivery (COD)

4. How long does delivery take?

Delivery typically takes 2-5 business days, depending on your location.

5. How can I track my order?

Once your order has been dispatched, you will receive a tracking number via SMS or email. You can use this number to track your shipment.

6. What is your return policy?

• Returns can be requested within 48 hours of receiving your order.

• Products must be unopened and in their original packaging for a return.

• Opened products can only be returned if they have a manufacturing defect.

• Return shipping charges are the customer’s responsibility.

7. Do you offer refunds?

We do not offer cash refunds. Instead, we provide:

• Replacement of faulty products

• A voucher of the same value for your next purchase

8. What should I do if I receive a damaged or wrong product?

If you receive a damaged, broken, or incorrect product, please contact us at support@beme.pk within 48 hours with your order number and details of the issue.

9. Do your products come with a warranty?

Yes, selected products come with a limited warranty. Warranty details are mentioned on the respective product pages.

10. How can I contact customer support?

You can reach us through:
📧 Email: support@beme.pk
📞 Phone: (+92)-370-0039-399